BUSINESS PROCESS TRANSFORMATION

An Essential Ever-Evolving Requirement

1TEAM has worked with clients to improve execution and meet the needs of their customers better through Business Process Re-Engineering.

 

Business Process Transformation involves examining the efficiency and effectiveness of a company's most critical processes, whether it is customer facing or foundational (internal). This is a key enabler in helping increasing productivity in a typically competitive environment.

We apply all the modern tools and techniques available today like Design Thinking, Lean & Six Sigma.

THE 3-STEP DESIGN THINKING PROCESS

1TEAM works with each of its clients to prioritize key processes based on the value delivered at the stage. For each priority process we collectively through workshops do a current state analysis based on operational data, using detailed process maps and analysis to help identify major gaps. We then work together with a cross-functional client team to define a series of principles that will guide the solution generation phase, and create a vision of the future state of each process from the ground up, along with the roadmap to achieve the near and long term results.

 

We work very closely with our clients in this type of project, enlisting a team from all the functional areas at the leadership and the operational levels. This allows us to eliminate waste, unnecessary wait times, reports, handovers and sign-offs, while ensuring the integrity of the process.

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